Returns & Exchanges
At Rashmi’s Bakery, we strive for perfection in every bite; however, due to the perishable nature of our baked goods, we handle returns on a case-by-case basis to ensure total customer satisfaction. Please note that food safety regulations prevent us from accepting physical returns of opened or consumed products.
Report the Issue
Contact our customer support team within 24 hours of receiving your order if there is any damage or discrepancy with your items.
Provide Documentation
Email us clear photographs of the product and the original packaging to help our quality control team assess the situation.
Internal Review
Our bakery management will review your claim within 2 business days to determine the appropriate resolution, such as a replacement or store credit.
Resolution Delivery
Once approved, your replacement order will be prioritized for the next available baking slot or your credit will be issued immediately to your account.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing